How2Groom Ltd

[email protected]

TERMS OF USE

Last updated: 3 April 2026

1. AGREEMENT TO TERMS

These Terms of Use constitute a legally binding agreement between you, whether personally or on behalf of an entity (“you”), and How2Groom Ltd (“Company”, “we”, “us”, or “our”), concerning your access to and use of the How2Groom website, funnels, checkout pages, course areas, members’ areas, downloadable materials, and any related media, mobile website, application, content, products, or services we provide (collectively, the “Site”).

By accessing the Site or purchasing any of our products or services, you confirm that you have read, understood, and agreed to be bound by these Terms of Use. If you do not agree with these Terms of Use, you must not use the Site.

We reserve the right to amend these Terms of Use at any time. Any changes will be effective immediately upon posting the updated Terms on the Site, and your continued use of the Site constitutes your acceptance of those changes.

The Site is intended for users who are at least 18 years old. By using the Site, you confirm that you meet this requirement.

2. WHO WE ARE

We are How2Groom Ltd.

For any questions regarding these Terms, you can contact us at:

Email: [email protected]

3. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise stated, the Site and all content on it, including but not limited to all text, videos, training materials, course content, downloads, PDFs, templates, branding, graphics, audio, software, design, layout, logos, and other materials (collectively, the “Content”) are owned by or licensed to How2Groom Ltd and are protected by copyright, trade mark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Content solely for your own personal, non-commercial use.

You must not, without our prior written permission:

copy, reproduce, republish, upload, post, transmit, or distribute any Content;

sell, sublicense, rent, share, or commercially exploit any Content;

record, duplicate, or redistribute course materials;

provide login access to any third party;

edit, adapt, or create derivative works from our Content;

use our Content to create or sell a competing product, course, or service.

All rights not expressly granted to you are reserved by us.

4. USER REPRESENTATIONS

By using the Site, you represent and warrant that:

you have the legal capacity to agree to these Terms;

all information you provide is true, accurate, current, and complete;

you will use the Site only for lawful purposes;

you will not use the Site to compete with us or misuse our Content;

you will not access the Site through automated or non-human means such as bots, scripts, scrapers, or similar methods unless expressly authorised by us.

If any information you provide is false, inaccurate, or incomplete, we reserve the right to suspend or terminate your access.

5. PROHIBITED ACTIVITIES

You agree not to:

use the Site for any unlawful purpose;

copy, share, resell, or redistribute any course, training, download, or members’ area content;

bypass, disable, or interfere with security-related features of the Site;

attempt to gain unauthorised access to any part of the Site;

upload viruses, malicious code, or harmful material;

use the Site to harass, threaten, abuse, or defraud any person;

impersonate another person or misrepresent your identity;

scrape, mine, or extract data from the Site;

use the Site or Content to create a competing course, service, funnel, or offer;

share your login details with any other person.

Any breach of this section may result in immediate suspension or termination of your access, without refund where permitted by law.

6. PRODUCTS, COURSES, AND DIGITAL CONTENT

We may offer digital products and services including, but not limited to:

online courses;

video training;

downloadable resources;

toolkits, templates, or guides;

memberships or bonus materials;

upsells, order bumps, and one-time offers.

All product descriptions, pricing, bonuses, and availability are subject to change at any time without notice.

We reserve the right to modify, replace, discontinue, or remove any part of our products or services at any time, provided that any core purchased product already supplied will remain materially as described at the time of purchase, subject to maintenance, updates, or reasonable improvements.

7. PAYMENTS

By purchasing from us, you agree to provide current, complete, and accurate payment and billing information.

All prices shown are in the currency displayed at checkout unless otherwise stated.

You authorise us and our third-party payment processors to charge your chosen payment method for all amounts due.

If your payment is declined, reversed, disputed, or charged back, we reserve the right to suspend or revoke access to any products or services associated with that purchase.

You are responsible for ensuring that your payment details are correct and that sufficient funds are available.

8. REFUNDS AND CANCELLATION

8.1 Digital Products and Online Course Access

Where you purchase digital content, online training, or any course delivered electronically, you may have a legal right to cancel within 14 days of purchase unless:

you expressly request immediate access to the digital content; and

you acknowledge that by receiving immediate access, you lose your right to cancel during the 14-day cancellation period.

By purchasing any digital product from us and accessing it immediately, you agree that supply begins straight away and, where applicable by law, your right to cancel is lost once access is granted.

8.2 Faulty or Misdescribed Content

Nothing in these Terms removes or limits your statutory rights. If digital content is faulty, not as described, or not of satisfactory quality, you may be entitled to a repair, replacement, price reduction, or refund in accordance with applicable consumer law.

8.3 Voluntary Refund Policy

Where a specific offer, checkout page, or promotional page states a refund policy, that specific refund policy will apply in addition to your statutory rights.

Unless a different refund policy is clearly stated on the relevant checkout or offer page, our standard goodwill refund policy for entry-level digital course purchases is as follows:

refund requests must be made within 14 days of purchase;

no refund will be given if more than 20% of the core course content has been accessed, completed, streamed, or downloaded;

any clearly identified physical welcome packs, shipped items, or third-party fulfilment costs are non-refundable once dispatched;

any bonuses described as non-refundable or time-limited may be excluded from refund value where permitted by law.

8.4 Deposits

Where we accept a deposit to reserve a future place on a training, programme, or service, that deposit is non-refundable unless we expressly state otherwise in writing.

This is because we reserve capacity and may refuse that place to others while it is being held for you.

8.5 How to Request a Refund

To request a refund, email [email protected] with your full name, purchase email, date of purchase, and reason for request.

9. NO PROFESSIONAL OR EARNINGS GUARANTEES

Our products and services are provided for educational and informational purposes only.

We do not guarantee any specific result, outcome, business success, client acquisition, grooming standard, income level, or financial return from using our products, services, or training.

Any testimonials, examples, or case studies are illustrative only and do not guarantee that you will achieve the same or similar results.

Your results depend on many factors including your own effort, experience, skill, market conditions, and implementation.

10. USER GENERATED CONTENT AND FEEDBACK

If you submit any reviews, testimonials, comments, suggestions, messages, emails, or other materials to us, you confirm that:

your content is accurate and lawful;

it does not infringe any third-party rights;

it is not defamatory, offensive, misleading, or harmful.

You grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, publish, and display such feedback, reviews, or testimonials for business and marketing purposes, unless you specifically ask us not to.

11. THIRD-PARTY LINKS AND TOOLS

The Site may contain links to third-party websites, software, payment processors, platforms, or resources.

We do not control or endorse third-party sites or services and are not responsible for their content, policies, availability, or actions. Your use of any third-party website or service is at your own risk and subject to their terms.

12. SITE MANAGEMENT AND ACCESS

We reserve the right, at our sole discretion, to:

monitor the Site for breaches of these Terms;

restrict, suspend, or terminate your access to the Site or any product;

remove or disable content;

block IP addresses or users;

take legal action where appropriate.

We may do so without notice where reasonably necessary to protect our business, customers, systems, or intellectual property.

13. PRIVACY

We care about data privacy and security. Please review our Privacy Policy, which forms part of these Terms.

By using the Site, you agree to the collection, storage, and processing of your data in accordance with our Privacy Policy.

14. TERM AND TERMINATION

These Terms remain in force while you use the Site.

We may suspend or terminate your access immediately if you breach these Terms, engage in misuse, share access, infringe our intellectual property, initiate an unjustified chargeback, or otherwise act in a way that harms us, our brand, our customers, or our systems.

Termination does not affect any rights or remedies accrued before termination.

15. MODIFICATIONS AND INTERRUPTIONS

We do not guarantee that the Site will always be available, uninterrupted, secure, or error-free.

We may modify, suspend, or discontinue any part of the Site at any time without notice. We are not liable for any downtime, delay, or interruption except where liability cannot lawfully be excluded.

16. DISCLAIMER

The Site and all products and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we exclude all representations, warranties, and conditions, whether express or implied, except those that cannot lawfully be excluded.

We do not warrant that:

the Site will meet your specific requirements;

the Site will be uninterrupted, timely, secure, or error-free;

the information or training provided will produce any specific result.

You are responsible for how you use the information and training we provide.

17. LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability for:

death or personal injury caused by negligence;

fraud or fraudulent misrepresentation;

any matter in respect of which it would be unlawful to exclude or limit liability.

Subject to the above, to the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive loss, or for any loss of profit, loss of revenue, loss of business, loss of opportunity, loss of goodwill, or loss of data arising from or connected with your use of the Site or purchase of our products or services.

Our total aggregate liability to you for any claim arising out of or relating to the Site or any product purchased from us shall not exceed the amount actually paid by you to us for the relevant product or service giving rise to the claim.

18. INDEMNITY

You agree to indemnify, defend, and hold harmless How2Groom Ltd, its directors, officers, employees, contractors, affiliates, and agents from and against any claims, losses, liabilities, damages, costs, and expenses arising from:

your breach of these Terms;

your misuse of the Site;

your infringement of any intellectual property or other rights;

your unlawful conduct.

19. ELECTRONIC COMMUNICATIONS

By visiting the Site, sending us emails, or purchasing through the Site, you consent to receive communications from us electronically.

You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

20. GOVERNING LAW

These Terms and any dispute or claim arising out of or in connection with them shall be governed by the laws of England and Wales.

If you are a consumer, you may also have the benefit of any mandatory provisions of the law of the country in which you reside.

21. DISPUTE RESOLUTION

If you have a complaint, please contact us first at [email protected] and we will try to resolve the issue promptly and in good faith.

Nothing in these Terms prevents either party from seeking relief through the courts where appropriate.

22. MISCELLANEOUS

These Terms, together with any policies or rules posted on the Site, constitute the entire agreement between you and us in relation to your use of the Site.

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity of the remaining provisions.

Our failure to enforce any right or provision shall not operate as a waiver of that right or provision.

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms at any time.

How2Groom Ltd
Email: [email protected]